kategos
AI Employees

Digital workers that scale your workforce without adding headcount.

AI Employees are role-based digital workers trained on your business processes, data, and operating rules. Unlike generic chatbots, they're purpose-built to execute real work consistently, securely, and at scale, under named human ownership.

Our approach

We don't deploy AI employees without context.

Four questions every AI employee must answer before it gets near production.

What is each AI Employee aligned to?

Each digital worker is aligned to a specific business role with clearly defined responsibilities, target KPIs, and a named human owner, not a generic capability looking for a use case.

How are AI Employees trained?

On your processes, your approved data sources, your role-specific playbooks, and feedback from the SMEs who actually do the job today. Training is a lifecycle, not a one-time event.

How are AI Employees governed and controlled?

Access controls, audit trails, escalation paths, and human review gates are designed into the workflow. Every decision is traceable to the inputs, logic, and approvals that shaped it.

Can AI Employees scale safely?

Yes, when deployment is bounded, governance is proportional to risk, and value is measured before expansion. We won't recommend scaling an AI employee whose baseline isn't established.

Best & latest AI Employees

Four roles we deploy most often.

Each AI Employee ships as a complete system covering data flow, model selection, governance, and measurement, tuned to a specific role in your business.

Front office
24/7

Customer Support AI Employee

Resolves common tickets, drafts responses for human review, and escalates the cases that require judgment, all within the tone, policy, and product knowledge your team already follows.

Analytics
10×

Data & Reporting AI Employee

Builds recurring reports, answers natural-language questions over your warehouse, and surfaces anomalies, so analysts spend time on insight, not pipeline plumbing.

Knowledge ops
100%

Document & Knowledge AI Employee

Reads contracts, policies, and internal docs. Summarizes, indexes, and answers questions with citations, keeping institutional knowledge available even as people move.

Revenue
30–50%

Sales & CRM AI Employee

Updates CRM records from calls and emails, schedules follow-ups, drafts proposals, and flags pipeline risks, letting reps spend more time in front of customers.

Which role would you scale first?

Tell us where your team is stretched thinnest. We'll come back with a candid view of which role is ready for a digital teammate, and which isn't.